In order to encourage adherence to unit quality standards and to provide guests with accommodations meeting or exceeding their expectations, the following evaluation and rating process has been developed for rental program units.
New or like
This score will be given to a unit feature if the item is either obviously five years old or less, or it is in excellent condition and has suffered no wear.
This score will be given to a unit feature if the item is obviously older than five years and/or shows some minimal signs of wear.
This score will be given to a unit feature if the item is worn beyond its recommended use or inoperable.
These units will be in excellent condition with minimal or trivial defects and a “like new” modern appearance. “A” units will be given the first priority for reservations and likely receive higher revenues and occupancy percentages than the other two categories.
These units are still in good condition, but are starting to show signs of wear and dating. There are a few items in these units that probably need immediate attention and would be noticeable to a customer. “B” units will not be admitted into the rental program.
These units have several items in disrepair and it is obvious to the customer. “C” units will not be admitted into the rental program until they improve the condition of their interiors to an A-rating.